At TECTONIX ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains what data we collect, how we use it, who we share it with, and how you can request access or deletion. This applies to our website and our products, including Autodesk Construction Cloud (ACC) integrated applications.
0. Scope (Website, Products & ACC Integrations)
Website: covers data collected when you browse tectonixai.com or submit forms (e.g., booking a demo).
Products: covers data processed when you use our applications and services.
Autodesk / ACC integrations: when you connect an Autodesk account, we access only the Autodesk data you authorise via Autodesk APIs and within the permission scope granted by the end user.
1. Information We Collect
We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with you ("Personal Data").
- • Account / Contact Information: Name, email address, phone number, job title, and company name when you register, request information, or book a demo.
- • Technical Usage Data: IP address, browser type, operating system, access times, and pages viewed (collected via cookies or similar technologies).
- • Payment Information (if applicable): Billing details and payment method information processed securely by our third-party payment providers. We do not store full card details.
- • Product / Project Data: Content you choose to upload or generate in our services (e.g., photos, 360 imagery, drawings, models, documents, metadata, tags, and related project records).
- • Autodesk / ACC Data (when connected): Data accessed from Autodesk Construction Cloud via Autodesk APIs (e.g., hubs/projects, document metadata, selected files, and forms context), limited to what the end user authorises.
How we collect data: (a) directly from you when you submit forms or use our products; (b) automatically through cookies/logs when you use our website; and (c) from Autodesk services when you connect your Autodesk account and authorise access via Autodesk APIs.
2. How We Use Your Information
We use the collected data to:
- Provide, operate, and maintain our services.
- Authenticate users and manage access to connected Autodesk accounts.
- Sync, link, or attach site evidence and records to Autodesk/ACC workflows when requested by the user.
- Provide customer support and troubleshoot issues.
- Improve product performance, reliability, and user experience (e.g., analytics, diagnostics).
- Comply with legal obligations and enforce agreements.
3. Legal Basis for Processing (GDPR)
If you are in the European Economic Area (EEA), our legal basis for processing depends on the context. We may process data with your consent, to perform a contract, to comply with legal obligations, or where we have a legitimate interest (such as improving security and preventing fraud).
4. Data Retention & Deletion
We retain Personal Data only for as long as needed to provide the services described in this policy, comply with legal requirements, resolve disputes, and enforce our agreements.
For Autodesk/ACC integrated applications, project-related data accessed via Autodesk APIs is used to deliver the requested functionality and is not retained beyond what is necessary for the user’s workflow. When we store data on our systems (for example, to provide features such as indexing, linking, or audit trails), we will delete or anonymise it upon account closure or upon a valid user request, unless retention is required by law.
5. Data Security
The security of your data is important to us. We use commercially reasonable safeguards, including TLS encryption and reputable cloud infrastructure, to protect Personal Data. No method of transmission or storage is 100% secure, but we continuously work to protect our systems.
6. Your Data Protection Rights
Depending on your location, you may have rights such as access, rectification, objection, and erasure.
Request a copy of your personal data.
Request deletion of your personal data.
Request correction of inaccurate data.
Object to certain processing activities.
You may revoke consent and/or request deletion of your data at any time by emailing support@tectonixAI.com. Please include your name, company, and the Autodesk account email used to sign in (if applicable). We will acknowledge requests and process them in accordance with applicable data protection laws.
7. Third-Party Service Providers
We may use third-party service providers to run and improve our services (for example: HubSpot for CRM, Vercel for hosting, Neon for database, and other infrastructure/monitoring providers).
These providers may process Personal Data only to perform services on our behalf. All third-party service providers are contractually required to provide a level of data protection that is consistent with this Privacy Policy and applicable data protection laws.
8. Contact Us
If you have questions, want to revoke consent, or want to request deletion of data, contact us:
- By email: support@tectonixAI.com
- By visiting: tectonixai.com/contact